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iSM Today | Automotive Internet Sales Resource

Tuesday
Feb 09th
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J.D. Power and Associates Reports: Internet Shopping for Used Vehicles Becomes Increasingly Effective
Source: PRNewswire   
Wednesday, 10 December 2008

Image WESTLAKE VILLAGE, Calif., Dec. 11 /PRNewswire/ -- A majority of used-vehicle buyers who use the Internet to conduct vehicle research during the shopping process - more than six in 10 buyers - purchase a vehicle that they find online, according to the J.D. Power and Associates 2008 Used-Vehicle Market Report(SM) released today. This reflects a substantial increase since 2007.

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Reynolds and Reynolds Announces Certification for GM Service Lead Management
Source: PRNewswire   
Wednesday, 10 December 2008

Image Reynolds Customers Using either Contact Management or Lead Management Now can Manage GM Leads for New and Used Vehicles, as well as Parts and Service. DAYTON, Ohio, Dec. 11 /PRNewswire/ -- The Reynolds and Reynolds Company today announced certification for its ERA(R) Contact Management and Lead Management solutions for General Motors (GM) Lead Management, under the new GM "OneSource" lead distribution program that now includes parts and service lead information. As a Certified Lead Management & Integration Partner for the "OneSource" program, Reynolds is able to electronically receive, process, and manage GM leads for its Contact Management and Lead Management customers and report back to GM the status and disposition of those leads.

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Kbb.com Offers Credit History Reports From FreeCreditReport.com(R)
Source: PRNewswire   
Wednesday, 10 December 2008

Image Credit Reports Give Consumers Important Car-Buying Insight in a Slowing Economy. IRVINE, Calif., Dec. 11 /PRNewswire/ --Kelley Blue Book, the leading provider of new- and used-car information, today announces that site visitors can now access their personal credit reports on kbb.com thru an agreement with FreeCreditReport.com. FreeCreditReport.com, a Web site owned by ConsumerInfo.com, Inc., an Experian company, provides consumers with quick access to their individual credit information, giving them the opportunity to assess their financial situation in an easy-to-read format prior to purchasing a vehicle.

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vAuto, Carfax Unlock Profit for Auto Dealers
Source: Business Wire   
Tuesday, 09 December 2008

Image CHICAGO--(BUSINESS WIRE)--A study released today proves that dealers can maximize profitability by immediately evaluating cars at trade-in. vAuto and Carfax deliver a powerful tool that dealers are using to identify cars that command a premium price on the retail market. According to vAuto, dealers consistently price Carfax 1-Owner cars an average of $1,000 more than cars without the Carfax 1-Owner designation.

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Sonic Automotive Deploying Xtime's Software Nationwide
Source: PRWeb   
Monday, 08 December 2008

Image Group-wide decision based on Xtime's ServiceCRM™ product. Redwood Shores, CA (PRWEB) December 9, 2008 -- Xtime (www.xtime.com) announced today the deployment of its ServiceCRM™ software to all Sonic Automotive (NYSE: SAH) dealerships nationwide. ServiceCRM™ is the industry's first automotive service solution to provide a fully automated, personalized customer experience, from online retailing and service scheduling, to vehicle drop off and pickup.

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ChromeŽ Systems Customizes Competitive Comparison Tool for Nissan
Source: Business Wire   
Tuesday, 09 December 2008

Image PORTLAND, Ore.--(BUSINESS WIRE)--Chrome Systems Inc., a subsidiary of DealerTrack Holdings, Inc. (Nasdaq: TRAK) and an industry leader in managing automotive data, today announced that it was recently selected by Nissan to deliver a robust vehicle comparison tool, and within a short time frame successfully delivered a customized version of its Chrome Construct web services solution that significantly enhanced the automaker’s web site.

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